Last Updated: June 2026

Welcome to JAYVÉRA. These Terms & Conditions ("Terms") govern your access to and use of the JAYVÉRA website, products, services, and all related content available through our platform.

By accessing our website, creating an account, placing an order, or otherwise interacting with our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, we kindly request that you discontinue use of our website and services. Standard ecommerce terms commonly cover eligibility, product information, payments, order acceptance, intellectual property, and dispute resolution.

Introduction

JAYVÉRA is a premium skincare brand dedicated to creating thoughtfully formulated skincare products that combine modern cosmetic science with carefully selected ingredients.

These Terms establish the rights, responsibilities, and obligations between JAYVÉRA and users of our website. They are intended to ensure a transparent, secure, and enjoyable shopping experience for all customers.

Throughout these Terms, references to "JAYVÉRA," "we," "our," and "us" refer to the brand and its operators. References to "you" and "your" refer to any individual accessing the website or purchasing products through it.

Eligibility to Use Our Website

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent, guardian, or other legally authorized adult.

You further represent that you have the legal capacity to enter into a binding agreement under applicable laws.

We reserve the right to refuse service, suspend accounts, or cancel orders if we believe a user has provided inaccurate information or is using the website in violation of these Terms. Similar eligibility requirements are commonly included in ecommerce and skincare website terms.

Products and Product Information

At JAYVÉRA, we strive to ensure that all product descriptions, ingredient information, images, usage instructions, and pricing details displayed on our website are accurate and up to date.

However, minor variations in packaging, appearance, color, texture, or labeling may occasionally occur due to manufacturing updates, photography settings, display screens, or batch differences.

We make every effort to represent our products as accurately as possible, but we do not guarantee that product images displayed on your device will perfectly reflect actual product appearance.

Product availability is subject to change without notice, and we reserve the right to discontinue products at any time.

Skincare Disclaimer

JAYVÉRA products are cosmetic and personal care products intended to support skincare routines.

Individual results may vary depending on factors such as skin type, skin condition, lifestyle, consistency of use, environmental exposure, and overall skincare practices.

Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or prevention of any disease or medical condition.

Customers with known allergies, sensitive skin, or medical concerns are encouraged to review ingredient lists carefully and consult a qualified healthcare professional before use.

Patch testing is recommended before introducing any new skincare product into your routine.

Pricing and Payments

All prices displayed on the website are listed in Indian Rupees (INR) unless otherwise stated.

Prices may be updated, modified, or corrected without prior notice. While we make reasonable efforts to ensure pricing accuracy, occasional errors may occur.

In the event of a pricing error, JAYVÉRA reserves the right to cancel affected orders and issue an appropriate refund if payment has already been received.

Payments are processed through secure third-party payment gateways. By completing a purchase, you authorize the relevant payment provider to process your transaction in accordance with their policies. Ecommerce websites commonly reserve the right to correct pricing errors and process payments through secure third-party providers.

Orders and Order Acceptance

Placing an order on our website constitutes an offer to purchase products from JAYVÉRA.

Receipt of an order confirmation email does not necessarily constitute acceptance of the order. Acceptance occurs only after the order has been reviewed, processed, and prepared for fulfillment.

We reserve the right to refuse or cancel orders for reasons including but not limited to:

  • Product unavailability
  • Pricing inaccuracies
  • Suspected fraudulent activity
  • Incomplete customer information
  • Violation of these Terms
  • Regulatory or legal requirements

If an order is cancelled after payment has been received, the applicable refund will be processed in accordance with our Refund Policy. Order acceptance and cancellation provisions are standard practice in ecommerce terms.

Shipping and Delivery

JAYVÉRA works with trusted logistics and delivery partners to fulfill customer orders.

Estimated delivery timelines displayed on the website are provided for convenience and should be considered approximate.

While we strive to deliver orders promptly, delays may occur due to weather conditions, courier disruptions, public holidays, operational challenges, or circumstances beyond our reasonable control.

JAYVÉRA shall not be held liable for delays caused by third-party logistics providers or unforeseen events.

Ownership and risk of products generally transfer to the customer upon successful delivery to the shipping address provided during checkout.

Returns, Refunds and Replacements

Returns, refunds, replacements, and cancellations are governed by our separate Return, Refund & Replacement Policy.

By placing an order, you acknowledge that you have reviewed and accepted the terms of that policy.

Due to hygiene and safety considerations associated with skincare products, certain restrictions on returns and refunds may apply.

User Conduct

When using our website, you agree to act responsibly and lawfully.

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorized access to systems or data.
  • Distribute malicious software or harmful code.
  • Interfere with website functionality.
  • Misrepresent your identity.
  • Engage in fraudulent transactions.
  • Copy, reproduce, or exploit website content without authorization.

Any violation of these Terms may result in suspension or termination of access to our services.

Intellectual Property

All content available on the JAYVÉRA website, including but not limited to logos, trademarks, product names, graphics, product descriptions, photographs, videos, website design, branding elements, and written content, is the property of JAYVÉRA or its licensors.

No content may be copied, reproduced, distributed, modified, published, transmitted, displayed, or used for commercial purposes without prior written permission.

Unauthorized use of our intellectual property may result in legal action.

Third-Party Services

Our website may contain links to third-party websites, services, applications, payment gateways, logistics providers, social media platforms, or other external resources.

These services operate independently from JAYVÉRA, and we are not responsible for their content, availability, privacy practices, or policies.

Your interactions with third-party services are governed by their respective terms and policies.

Limitation of Liability

To the fullest extent permitted by applicable law, JAYVÉRA shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising from or relating to:

  • Website use
  • Product usage
  • Delivery delays
  • Service interruptions
  • Data loss
  • Third-party services
  • Inaccuracies or omissions

Our total liability, if any, shall not exceed the amount paid by the customer for the specific product giving rise to the claim.

Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you consent to the collection, processing, and use of information as described in our Privacy Policy.

We encourage all users to review that document carefully.

Force Majeure

JAYVÉRA shall not be held responsible for any failure or delay in performance resulting from events beyond our reasonable control.

Such events may include natural disasters, governmental actions, strikes, labor disputes, pandemics, internet outages, transportation disruptions, power failures, or other circumstances that prevent normal business operations.

Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from or relating to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the competent courts located in India, unless otherwise required by applicable law. Ecommerce terms commonly specify governing law and jurisdiction to provide clarity in dispute resolution.

Changes to These Terms

We reserve the right to update, modify, or revise these Terms at any time without prior notice.

Changes become effective immediately upon publication on this page.

Continued use of the website following any updates constitutes acceptance of the revised Terms.

We encourage users to review this page periodically to stay informed.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

JAYVÉRA

Email: support@jayvera.in

Website: https://jayvera.in

Customer Support: Available through our Contact Us page.

JAYVÉRA

Powerful By Nature • Safe By Science